FAQs

  1. What is Olaplex and how does it work?

    Olaplex is a bond multiplier containing a single active ingredient, Bis-Aminopropyl Diglycol Dimaleate. Olaplex works by finding single sulfur hydrogen bonds and cross linking them back together to form disulfide bonds before, during and after services. Disulfide bonds are broken via chemical, thermal, and mechanical processes. 

    Bonds break when exposed to chemicals in colour, from heat, and mechanical force such as combing wet hair.

    Olaplex is free of silicone, sulfates, phthalates, DEA, aldehydes, gluten and is never tested on animals. 

    Use Olaplex as a tool. The more you use Olaplex, the more familiar you will become. Both with the benefits for you as a stylist and most importantly for the client in your chair. With this knowledge comes the ability to push hair farther than ever before. How you learn is by continued use and finding which methods work best for you personally.

    Common Sense Prevails

    Professional analysis and hair diagnosis is required prior to all colour services. When working on compromised hair, it is important to begin with an Olaplex treatment to rebuild the hair. After doing so, perform an elasticity test before lightening.

    Olaplex may be a game changer, but it is not a magic wand. Professional judgement is still required and you shouldn’t attempt anything with Olaplex that you wouldn’t without.

  2. Can anyone buy Olaplex?

    The Olaplex reparative system is intended for use in a professional salon setting, and as such is only available for purchase by certified salon professionals.

    The Olaplex No. 3 Bond perfector is available for retail sale on this website, from Olaplex’s salon network around New Zealand, and a limited number of authorised online re-sellers. To find your nearest salon, please contact us.

    We are unable to guarantee authenticity or provide advice on any product that is not purchased from Olaplex.co.nz, an official distributor or authorised reseller.

  3. What is the difference between the No. 1 Bond Multiplier, the No. 2 Bond Perfector and No. 3 Hair Perfector?

    All Olaplex products contain the same single active ingredient that multiplies and cross-links bonds; at different concentrations. However, the three steps have been formulated for their own distinct purpose.

    The No. 1 Bond Multiplier is to be added directly into colour or lightener to actively protect, rebuild and rebuild your client’s hair during lightening or colouring services. It can also be utilised as a stand-alone treatment on damaged hair as an intensive rebuild service.

    Our No. 2 Bond Perfector was developed as a cream formula for ease of application after a colour service or as an express treatment. This second step links disulfide bonds after the initial service, restoring the strength, structure and integrity hair.

    The No. 3 Hair Perfector is the client’s ‘take-home’ portion of the service, enabling the maintenance of strong, healthy hair in between colour services.

  4. What will happen if I use Olaplex a few times on compromised hair and then stop?

    Olaplex does one job and one job only – reconnect broken disulphide bonds in your hair. The results you achieve from Olaplex are permanent – that is, if you stop using Olaplex, the bonds will not automatically revert to their broken form.

    Nevertheless, bonds break when exposed to chemicals in colour, from heat, and mechanical force such as combing wet hair.

    Because of this, if you expose your hair to stresses such as chemicals, heat or mechanical force, new damage to the bonds in your hair can occur.

  5. How can I find out more about Olaplex?

    For more information on Olaplex, check out: